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EXHIBIT 2 Emergency Shelter Program Intake Coordinator Job Description Introduction: The Emergency Shelter Program Intake Coordinator Is responsible for the reservations, Intake, and bed inventory for the Emergency Shelter Program. This position requires a flexible work schedule including some weekend, morning and evening shifts. Detail -oriented and computer proficient In Microsoft Word and Excel required. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. This position reports to the Emergency Shelter Program and Services Program Manager. Qualifications: Strong computer and data processing skills. Ability to work effectively with a diverse population; plan, organize and prioritize duties; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others Possess a high level of tolerance and understanding for individuals who present forservices with urgent multiple case management and health needs. Associate's Degree preferred but not required. Emergency Shelter Program Services • Manage client reservation process • Conduct diversion interviews • Manage intake process • Maintain intake area and ensure daily forms and supplies are stocked and ready prior to shelter opening • Supervise on-site reservation and intake volunteers • Collect client sign -in sheets and intake packets, counting and verifying signatures and enter client information on Daily Summary Sheet Program Reporting Responsible for entering all Bed Nights and Services into data base on a daily basis. Scan and file intake packets and other pertinent documents daily. Generate monthly, quarterly, and annual reports. Miscellaneous • Participate in networking functions • Attend staff meetings • Attend training workshops as needed • Enhancejob performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications. • Perform ad hoc projects as appointed by Supervisor 18 20A-50