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INSIJPANCE.ON FILE A-2018-247 Wf1RK MAY PPOCEEO ONO IL INSURANCE EXPIRES CLERK�yI r4-lTE; i Zo1S MERCHANT PROCESSING RENEWAL AGREEMENT fj fr �=SACC!' THIS MERCHANT PROCESSING RENEWAL AGREEMENT ("Renewal Agreement") is made and entered into this 16t" day of October 2018, by and between Invoice Cloud, Inc., a Delaware Corporation, (hereinafter "CONSULTANT"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "CITY"). CITY and CONSULTANT shall hereinafter collectively be referred to as "the Parties". RECITALS A. The Parties to this MERCHANT PROCESSING RENEWAL AGREEMENT entered into an initial short-term merchant processing contract (N-2015-174), dated November 19, 2015, by which CONSULTANT having special skill and knowledge in the field of payment processing and electronic and enhanced bill presentment and payment agreed to perform such services to CITY with respect to Business License Tax accounts, with provisos for the extension of CONSULTANT's service to Municipal Utility Services and Dog License accounts. B. Subsequently, the initial contract was amended (N-2015-174-01), dated March 16, 2016, expanding the Term of the contract by six months and expanding the Scope of the initial contract to include to include CITY's Proactive Rental Enforcement Program (PREP) accounts. C. Thereafter, the Parties entered into a second amendment of the contract (A-2016-134), dated March 31, 2015, by which the Term and Scope of the contract where amended to: (1) extend the Tenn by two years beginning July 1, 2016 and terminating June 30, 2018; and (2) expand the Scope of Consultant's payment processing and electronic bill presentment and payment services to include City's Proactive Rental Enforcement Program (PREP) accounts. D. The Parties agree this Renewal Agreement and all attachments hereto collectively attached and incorporated herein as Exhibit 1 shall govern all merchant accounts established in connection with this Agreement. E. In undertaking the performance of this Agreement, CONSULTANT represents that it is knowledgeable in its field and that any services performed by CONSULTANT under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. F. CITY acknowledges and agrees that in the event of a conflict or inconsistency between the terms and conditions of this Agreement and the Merchant Card Processing Agreement incorporated herein as Exhibit 1, the terms of the Merchant Card Processing Agreement shall control. I