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City of Santa Ana <br />City of Santa Ana <br />Fire/EMS Emergency Ambulance Transportation and Related Services <br />250-32 <br />RFP No. 18-059 <br />Table of Contents <br />1. GENERAL INFORMATION <br />1.1 <br />BACKGROUND..................................................................................................................1 <br />1.2 <br />SCOPE OF SERVICES.........................................................................................................2 <br />1.2.1 FIRST TIER SERVICE..................................................................................................2 <br />1.2.2 MUTUAL AID SERVICES.............................................................................................3 <br />1.2.3 BLS AND ALS SERVICES............................................................................................4 <br />1.2.4 MINIMUM QUALIFICATIONS OF TRANSPORTATION PERSONNEL.....................................4 <br />1.2.5 COMPENSATION........................................................................................................4 <br />1.2.6 BILLING....................................................................................................................5 <br />1.2.6 COMPLIMENTARY PROPOSALS...................................................................................6 <br />1.2.7 TERM.......................................................................................................................7 <br />1.2.8 ANNUAL REVIEW.......................................................................................................7 <br />1.3 <br />REJECTION OF BIDS...........................................................................................................8 <br />1.4 <br />COST OF PREPARATION.....................................................................................................8 <br />1.5 <br />UNDERSTANDING PROPOSAL..............................................................................................8 <br />1.6 <br />CONTRACTOR SELECTION AND AWARD...............................................................................9 <br />2. ADMINISTRATION................................................................................................................10 <br />2.1 <br />BID PROPOSAL SUBMISSION PROCESS............................................................................. <br />10 <br />2.2 <br />BID PROPOSAL PRE -SUBMISSION CONFERENCE................................................................ <br />10 <br />2.3 <br />BID PROPOSAL SUBMISSION REQUIREMENTS.................................................................... <br />10 <br />2.3.1 BID PROPOSAL SUBMISSION DATE......................................................................... <br />10 <br />2.3.2 BID PROPOSAL SUBMISSION INSTRUCTIONS............................................................ <br />11 <br />2.4 <br />PUBLIC OPENING OF BID PROPOSALS............................................................................... <br />15 <br />2.4.1 BID PROPOSAL OPENING........................................................................................ <br />15 <br />2.4.2 LATE SUBMISSION.................................................................................................. <br />15 <br />2.5 <br />BID PROPOSAL EVALUATIONS......................................................................................... <br />16 <br />2.5.1 COMPETITIVE PROCESS.......................................................................................... <br />16 <br />2.5.2 PROPOSAL GRADING PANEL................................................................................... <br />16 <br />2.6 <br />ADMINISTRATIVE............................................................................................................ <br />17 <br />2.6.1 ORAL PRESENTATIONS........................................................................................... <br />17 <br />2.6.2 PROPRIETARY INFORMATION.................................................................................. <br />17 <br />2.6.3 VOLUNTARY WITHDRAWAL OF BID PROPOSAL......................................................... <br />18 <br />2.6.4 CANCELLATION OF RFP PROCESS........................................................................... <br />18 <br />2.7 <br />BID PROPOSAL REJECTION.............................................................................................. <br />18 <br />2.7.1 RIGHT TO REJECT.................................................................................................. <br />18 <br />2.7.2 FAILURE TO COMPLY.............................................................................................. <br />18 <br />2.7.3 WAIVER; CORRECTION & RESUBMITTAL.................................................................. <br />19 <br />2.7.4 INCOMPLETE, IRREGULAR, MATERIAL MISREPRESENTATION - REJECTION ................. <br />19 <br />2.7.5 CORRUPT, FRAUDULENT OR ILLEGAL PRACTICES .................................................... <br />19 <br />2.7.6 EXCEPTION TO RFP SPECIFICATION; DELIVERY CRITERIA, TERMS & CONDITIONS ....... <br />19 <br />2.7.7 FAILURE TO PROVIDE ALL INFORMATION REQUESTED - INCOMPLETE ........................ <br />19 <br />2.7.8 NOTIFICATION OF REJECTION................................................................................. <br />19 <br />2.8 <br />AWARD PROTEST............................................................................................................ <br />20 <br />2.9 <br />PROPOSED SCHEDULE OF EVENTS................................................................................... <br />20 <br />3. GENERAL <br />TERMS AND CONDITIONS............................................................................... <br />22 <br />3.1 <br />PROPOSED CONTRACT.................................................................................................... <br />22 <br />250-32 <br />