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Approval of Fire/EMS Emergency Ambulance Transportation & Related Services <br />Agreement with CARE Ambulance Service, Inc. <br />December 18, 2018 <br />Page 5 <br />RFP # 18-059: Fire/EMS Emeraencv Ambulance Transportation and Related Services <br />The RFP submittal by CARE met all the criteria and required services contained within the RFP. <br />Additionally, based on the highest points total in the above table, CARE is the bidder with the <br />highest ranking. In addition to maintaining a fleet of dedicated emergency vehicle units and <br />maintaining a greater than 97% response compliance standard, CARE is committed to the following <br />service enhancements: <br />• On -board language translation services (200 languages) <br />• First provider in Orange County to carry automated external cardiac compression devices <br />• Electronic patient care records with document scanning <br />• Road safety and video recording <br />• Transport of injured SAPD K -9's <br />Therefore, staff recommends that CARE be retained to continue providing emergency transportation <br />services. <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item assists the City in meeting Goal #1 Community Safety, Objective #5 (Provide <br />high quality Police and Fire/Emergency Medical Services response within the City of Santa Ana). <br />250-5 <br />Average Score <br />Evaluation Criteria / Possible Points <br />Care Ambulance <br />Service <br />Doctor's <br />Ambulance <br />Experience / 0 - 100 <br />98 <br />92 <br />Operational Systems / 0 - 100 <br />98 <br />93 <br />Patient Care/Transport System Design 10 - 100 <br />97 <br />93 <br />Personnel Training and Records / 0 - 75 <br />70 <br />69 <br />Financial Analysis (cost to the City) / 0 - 75 <br />75 <br />67 <br />Vehicle Maintenance and Records / 0 - 50 <br />34 <br />34 <br />Total <br />471 <br />448 <br />Final Ranking <br />1 <br />2 <br />The RFP submittal by CARE met all the criteria and required services contained within the RFP. <br />Additionally, based on the highest points total in the above table, CARE is the bidder with the <br />highest ranking. In addition to maintaining a fleet of dedicated emergency vehicle units and <br />maintaining a greater than 97% response compliance standard, CARE is committed to the following <br />service enhancements: <br />• On -board language translation services (200 languages) <br />• First provider in Orange County to carry automated external cardiac compression devices <br />• Electronic patient care records with document scanning <br />• Road safety and video recording <br />• Transport of injured SAPD K -9's <br />Therefore, staff recommends that CARE be retained to continue providing emergency transportation <br />services. <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item assists the City in meeting Goal #1 Community Safety, Objective #5 (Provide <br />high quality Police and Fire/Emergency Medical Services response within the City of Santa Ana). <br />250-5 <br />