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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES <br />CITY OF SANTA ANA <br />ITEM 7: PERSONNEL AND TRAINING <br />(A) ASSIGNED PERSONNEL PROFILE <br />Key to Care Ambulance Service's successful provision of emergency ambulance services is our <br />experienced on-site management team. By selecting Care Ambulance as the contracted EMS <br />provider, the city will maintain an experienced and dedicated workforce. <br />Management Team <br />During Care's 49 years of providing ambulance services, we have developed an outstanding <br />management team, which will oversee and manage our contract with the City of Santa Ana. The <br />following table outlines the individuals responsible for the City of Santa Ana operations. <br />Manager <br />Name <br />Title <br />Years in Position Years with <br />Care <br />29 Years 5 Years <br />Troy Hagen <br />CEO <br />Dr. Freddy Sotelo <br />Medical Director <br />10 Years 3 Years <br />Bill Weston <br />Director of Operations <br />32 Years 22 Years <br />Ben Baker <br />Director of Communications <br />22 Years 20 Years <br />Robert Barry <br />Director of Government Relations <br />28 Years 15 Years <br />Mitch Felde <br />Director of HR <br />37 Years 10 Years <br />Ali Mian <br />Director of Finance <br />17 Years 7 Years <br />Rob Viera <br />O.C. Division Manager <br />22 Years 22 Years <br />Jeffry Talmage <br />S.A. Administrative Manager <br />40 Years 6 Years <br />Kathryn Lopez <br />Scheduling Manager <br />25 Years 12 Years <br />Marc Jessner <br />Logistics Manager <br />28 Years 28 Years <br />Jerry Melendrez <br />Training Manager <br />22 Years 12 Years <br />Klatann Thomas <br />Operations Manager <br />11 Years 11 Years <br />Sean Cox <br />Operations Manager <br />20 Years 13 Years <br />Chris Wilson <br />QA / QI Manager <br />29 Years 12 Years <br />Sergio Montoya <br />Safety Manager <br />25 years 12 Years <br />Field EMT Personnel <br />Care Ambulance will continue to offer the highest clinical and staffing levels. These professional <br />standards comply with all applicable State laws and regulations, as well as Orange County EMS <br />Agency statutes, rules and regulations. Minimum requirements for field personnel include: <br />California recognized EMT Certification <br />CPR / AED Certification <br />RFP # 18-059 — CARE AMBULANCE SERVICE 18 <br />