CARE AMBULANCE SERVICES, INC. (2)

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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES CITY OF SANTA ANA Director of Operations: Bill Weston, 21 years at Care Bill is responsible for Care Ambulance's emergency daily operations and has worked for Care for 21 years. He began his EMS career as an EMT and has current responsibilities for all emergency field operations, training, EMT hiring, risk management and fleet Bill Weston Director of Operations maintenance. Bill directs and coordinates all emergency ambulance operations activities to optimize use of equipment, facilities and personnel. He frequently acts as Care's representative before government commissions or regulatory bodies with regards to ambulance operations and is the current Vice President of the Ambulance Association of Orange County. Bill also serves as the Region One Disaster Transportation Coordinator and serves on the Regional Disaster Training Committee. At the State level, Bill serves on the California EMS Authority Ambulance Strike Team (AST) Task Force and other local disaster working groups. Bill holds both a Bachelor of Science and a Master's in Business Administration (MBA). Orange County Division Manager: Robert Viera, 21 years at Care Robert joined Care Ambulance Service in 1996 and in 2007 was promoted to position of Orange County Division Manager. He supervises all Orange County ambulance operations and oversees his division's Operations Managers (Field Supervisors). Passionate about ensuring all personnel, vehicles and equipment are operated in a professional and efficient manner, Rob maintains strong agency relationships within the EMS system. He has completed industry - specific courses established by the AAA and extensive ICS training. He is a trained and experienced Ambulance Strike Team (AST) Leader. Ben Baker, Director of Communications & I.T. Director of Communications & I.T.: Ben Baker, 19 years at Care Robert Viera, OC Division Manager Ben Baker, Director of Communications, provides ambulance deployment management and Communication Center supervision. With 19 years of experience at Care, Ben is responsible for deployment planning and optimal crew staffing. He also monitors contractual compliance for our service areas, including quality indicators for continued improvement. Ben has implemented multiple improvements to enhance operational efficiency, producing outstanding results in both ambulance response time and quality of service. Ben is a "Black Belt" in RFP # 18-059— CARE AMBULANCE SERVICE 23