CARE AMBULANCE SERVICES, INC. (2)

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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES CITY OF SANTA ANA ITEM 9: CORPORATE COMPLIANCE PLAN Care Ambulance has adopted a Corporate Compliance Plan to reflect our commitment to highest ethical standards and compliance with all applicable laws and regulations. Care's plan meets and exceeds all recommendations established by the Office of Inspector General's Compliance Program Guidance for Ambulance Suppliers, as published in the Federal Register. The plan has been adopted by Care's Board of Directors by Board Resolution and provides standards by which all employees and managers of Care Ambulance will conduct themselves in order to protect and promote integrity throughout the company and to enhance Care's ability to achieve organizational goals. The Compliance Plan is structured to achieve specific objectives, which are outlined below along with key components of each section of the Plan: Legal Compliance Objective: Ensure all activity by or on behalf of the organization is in compliance with all applicable laws. This standard is intended to provide guidance to employees and management, to assist them in their obligation to comply with applicable laws. These standards are neither exclusive nor complete. If questions regarding the existence, interpretation or application of any law arise, they are directed to Care Ambulance Service's legal counsel. This section covers: • Fraud and Abuse • Antitrust • Environmental • Discrimination Business Ethics Objective: Employees accurately and honestly represent Care Ambulance Service and do not engage in any activity or scheme intended to defraud anyone of money, property or honest services. The Standards set forth below are designed to provide guidance to employees to ensure that Care's business activities reflect the highest standards of business ethics and integrity. This section covers: • Honest Communication • Misappropriation of Proprietary Information • Fraud and Abuse Confidentiality Objective: Maintain the confidentiality of patient and other confidential information in accordance with applicable legal and ethical standards. Every Care Ambulance employee has an obligation to actively protect and safeguard confidential, sensitive and proprietary information in a manner designed to prevent the unauthorized disclosure of such information. This section covers: • Patient Information • Personnel Actions and Decisions • Proprietary Information RFP # 18-059 — CARE AMBULANCE SERVICE 32