CARE AMBULANCE SERVICES, INC. (2)

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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES CITY OF SANTA ANA Conflicts of Interest Objective: Directors, officers, and employees owe a duty of undivided and unqualified loyalty to the organization. Persons holding such positions may not use their positions to profit personally or to assist others in profiting in any way at the expense of the organization. This section covers: • Outside Financial Interests • Services for Competitors and Vendors • Participation on Boards of Directors / Trustees • Honoraria Business Relationships Objective: Business transactions with vendors, contractors and other third parties shall be transacted free from offers or solicitation of gifts and favors or other improper inducements in exchange for influence or assistance in a transaction. The standards are intended to guide employees in determining the appropriateness of the listed activities or behaviors within the context of Care Ambulance business relationships, including relationships with vendors, providers, contractors, third -party payers and government entities. This section covers: • Gifts and Gratuities • Gifts from Patients or Family Members • Gifts Influencing Decisions Protection of Assets Objective: All employees will strive to preserve and protect the corporation assets by making prudent and effective use of Care Ambulance resources and properly and accurately reporting its financial condition. The standards are intended to guide employees by articulating Care Ambulance Service's expectations as they relate to the activities or behaviors which may impact Care's financial health. This section covers: • Internal Control ! Travel and Entertainment • Financial Reporting • Personal Use of Corporate Assets Administration and Application of this Code of Conduct Objective: Each person to whom our Code of Conduct applies will abide by the Principles and Standards established and will conduct the business and affairs of Care Ambulance Service in a manner consistent with our commitment to highest ethical standards and compliance with all applicable laws and regulations. Mitch Felde, Director of Human Resources serves as Care's Corporate Compliance Officer. Mr. Felde reports directly to the Board of Directors as Compliance Officer and is charged with the responsibility for operating and monitoring the compliance program. A copy of Care's Code of Conduct is provided as an Attachment to this section of our proposal. RFP # 18-059— CARE AMBULANCE SERVICE 33