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PROPOSAL TO PROVIDE FIRE/EMS EMERGENCY TRANSPORTATION & RELATED SERVICES <br />CITY OF SANTA ANA <br />One of the strongest advantages Care Ambulance brings to the City of Santa Ana is experienced <br />management. Care Ambulance does not anticipate the use of an implementation management <br />team that is different from the permanent management team. <br />(b) Care's Proposed Start -Up Schedule <br />Care Ambulance has already implemented all RFP requirements as outlined in the following <br />Gantt chart. The chart outlines our proposed implementation timelines associated with the <br />services and enhancements described in our proposal. <br />Caro AmhuWo stare up schadrlr <br />ri. <br />rnnrrv,r..e <br />vmr <br />rrzr.<n <br />m,ra»m <br />r wrr cw. w r ia:a m-+ ror, a aa* . rsr . <br />s <br />mei:,.na <br />wr.::uzn <br />vv;Nauaa <br />}u <br />F <br />Pitl Vnefm:ni CoMarma� <br />A%L]OOr <br />to/Y:�1+ <br />ltl <br />� � �� �� <br />,� <br />1.NNr NYVIh by llh <br />INt:/xpiN <br />IJ�'i/�F1'R <br />lJ <br />_ _ r <br />Ert^.egn=A;orrran <br />};M14/H'1F <br />ib1d,Mt3 <br />Id <br />5 <br />((mm�izl �m'1ll�3r'We (rlNonc <br />i..l'J!.'0a9 <br />V1Y.9N <br />:VA <br />i <br />Grt@Wrvm; fpa(mfm RV'peT�ru <br />l?h (A018 <br />1L25¢Gta <br />qy <br />y <br />Le Sprp.,p ynp 11 iRu[^nelipYn.O <br />I]11,9AFkP <br />1S2ef'OiF <br />Sd <br />5 <br />OvM•iN('ran Pveow <br />.}:19/S]1& <br />l]F.'�OL9 <br />9! <br />U) <br />r .mry.le�nenmuon <br />t/L'J565 <br />l:itrl•�OIS <br />1�i1 <br />(c) Care's Proposed Initial Service Response Plan <br />Care's First Tier Service is designed to ensure that there are enough of Care's own ambulances <br />and transportation personnel available to meet 100% of the anticipated number of calls for <br />Emergency Transportation in the City of Santa Ana. To date, Care's deployment strategy has <br />handled over 130,000 requests for service, in the City of Santa Ana, while maintaining a 98% <br />response time compliance rate, without a single failure or request for service turned to another <br />ambulance provider. <br />Care's First Tier strategy isn't theoretical, its six (6) years actual proven successful performance. <br />Currently, Care Ambulance Service provides EMT staffing and emergency ambulance <br />transportation personnel for seven (7) dedicated and fully equipped ambulances in accordance <br />with all industry standards and requirements of the City of Santa Ana and OCFA. Care <br />Ambulance operates our seven (7) dedicated City of Santa Ana emergency ambulances from <br />the following Santa Ana ambulance station locations: <br />• Santa Ana Station One — 4718 W. 1ST Street, Santa Ana <br />• Santa Ana Station Two —1209 N. Broadway Street, Santa Ana <br />• Santa Ana Station Three — 2701 Hotel Terrace Drive, Santa Ana <br />RFP # 18-059 — CARE AMBULANCE SERVICE 36 <br />