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TABLE OF CONTENTS <br />Mission Statement <br />PAGE <br />Section I Structure and Organizatioh Description <br />4 <br />Phflosoph off Care Ambulance <br />4 <br />Responsibilities for Oversight <br />4 <br />Performance Improvement Organizational Chart <br />4 <br />QA/QI Interface with Local EMS Agency and State EMS Authority <br />5 <br />Quality Review Committee _ <br />Integration of the Technical Advisory Grou TAG} <br />5 <br />8 <br />Quality Sub -Committee <br />8 <br />Patients Privacy7 <br />Scope of Practice _ <br />7� <br />Section II Data Collection and Reporti <br />7 <br />Selection QI Indicators <br />7 _ <br />Current State EMSA Indicators Categories <br />7 <br />Manager, Director, Corporate Board or Strategic Planning _ <br />8 <br />Incident's and Non -Indicator Tracking/Fallout Lag <br />8 <br />Quality Review Committee Development of Standardized EMS Indicators "The Process' 8 <br />Current Indicators "Appendix A" <br />11 <br />Section III Evaluation of System Indicators <br />11 <br />Ana!Iysis <br />11 <br />Presentation <br />11 <br />Section IV Action to Improve <br />12 <br />Notify the Departments and Employees_ <br />_ <br />12 <br />Periodic Review of Discontinued Indicators <br />13� <br />Section V Training and Education <br />13 <br />New Employee Training and Orientation <br />13 <br />Continuing Education Programs <br />18 <br />Performance Improvement Action Plans for Field Employees <br />18 <br />Exceptional Performance <br />18 <br />Training Manag®rs Responsibility to the QI Committee <br />_ <br />19 <br />Section VI Annual Update_ <br />_ <br />19 <br />Program Review _ <br />19 <br />Quality Improvement Program Goals and Obyectives —q <br />20 <br />LEMSA Specified Requirements <br />21 <br />A 22 <br />