CARE AMBULANCE SERVICES, INC. (2)

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session. Take a tum, in sequence, around the entire group. Do not criticize or discuss any ideas, Record each question carefully. Distributing a survey can also facilitate this step. Clarify the brainstorming questions and make sure everyone understands all the items. Categorize the questions based upon related subject matter and/or discipline Prioritize or rank the questions based upon the level of importance to Committee members. If passible, narrow the list of questions by eliminating any duplication or questions which may be too complex or off limits i.e.; finances, working conditions, etc. STEP 2. Defining the Quality Indicator Begin by clearly stating the question to be answered. Stratify the question (break down) into steps identifying the structures (who, what, where) and the activities (how), which lead to the outcome, that will be measured. STEP 3. Develop the Quality Indicator Standardize how the information will be gathered, and define the following: • Population (inclusion criteria) • Data numerator • Data denominator • Reporting formula • Reported item STEP 4: Collecting the Indicator Information • Work with technical personnel to design systems which can capture the data • Developthe easiest and most efficient technology design • Educate a,I personnel who will be collecting data on the technology and the indicator. This QAIQI. could be QA/QI Specialist, Nurse Manager or the Manager of • Issue the "step by step - how to memo" information in writing and explain the indicator process • Provide resource & contact point for FAQ's and troubleshooting STEP 5: Organizing the Data into Indicator Format • Assure all data submissions have been received and checked • Identify and segregate data by indicator or sub -indicators • Reference the indicator to identify details such as denominators and numerators • Perform tests as defined previously by the indicator • Summarize and organize all results • Prepare data for presentation • Perform appropriate tests and measurements of central tendencies • If appropriate -aggregate and blind the data • Select and prepare appropriate presentation format (Charts, graphs, check sheet, diagram) • Select appropriate presentation medium (slide, overhead, document)