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Agreement with Occupational Health Centers of California, a Medical Corporation <br />January 15, 2019 <br />Page 2 <br />Additionally, as part of effective medical services review program management, the Consultant <br />shall: <br />• Maintain a network of qualified and trained medical providers and medical specialists for <br />necessary exams; <br />• Orient City staff in the legal/medical/risk management and human resources aspects of <br />Consultant services; <br />■ Communicate directly with applicants to obtain confidential medical information that is <br />needed for clearance for a particular job; <br />■ Conduct further investigation of medical conditions as identified during these exams; <br />■ Schedule, coordinate and maintain immunization records for current employees; <br />■ Provide written reports for each review undertaken for each applicant; <br />■ Facilitate additional reviews for applicants with medical or physical conditions requiring <br />further testing or submission of additional information; <br />■ Manage all bill review functions for the medical exams performed by clinics; and, <br />• Provide City staff access to Consultant's tracking system. <br />Four proposals were received and evaluated based on the vendors' qualifications and experience, <br />demonstrated knowledge of a variety of medical services, ability to fulfill scope of work, availability <br />and convenience of services, cost competitiveness and responsiveness to the proposal. Following <br />extensive evaluation of the proposals, the top three occupational health providers were invited to <br />participate in an interview process. The panel was comprised of the Assistant Director of Human <br />Resources, Interim Risk Manager and four Senior Human Resources Analysts. The panel <br />members selected Concentra as the City's occupational health provider. <br />Concentra has been known to deliver convenient and accessible medical services for its clients. <br />They are considered the largest provider of occupational health services in the country. Concentra <br />has over 530 medical centers across the Unites States with four convenient locations in Santa Ana. <br />Concentra Medical Centers has demonstrated the requisite experience the City seeks, and <br />currently provides occupational health services to many large and small employers, including the <br />County of Orange, City of Lynwood, and City of Compton. <br />Approval of this recommended action will allow the City's Human Resources Department to <br />implement a comprehensive medical services review program with Concentra that will streamline and <br />expedite the various medical processes required of our employees (Exhibit 2). <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item supports the City's efforts to meet Goal #7 Team Santa Ana, Objective #5 <br />(Create a culture of innovation and efficiency within the organization), Strategy E (Identify best <br />practices and opportunities for process improvement and automation across City departments in <br />order to provide effective and efficient delivery of City services to the community). <br />25E-3 <br />