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www.santa-ana.org/bids-rfps. PROPOSERS shall be responsible for monitoring the site to obtain information regarding this solicitation. E. PRE -PROPOSAL MEETING (MANDATORY) A mandatory pre -proposal meeting (in the form of a conference call), will occur on December 19, 2018 at 9:00 a.m. Please email the RFP administrator for call-in information. The meeting will include discussion of the project scope and a question -and -answer session. Significant interpretations or clarifications will be addressed via addenda to this RFP, as described above in "Section IIID: Addenda". F. ERRORS IN PROPOSAL If, prior to the opening of Proposals, a PROPOSER discovers an error in the Proposal, the PROPOSER may submit a replacement Proposal prior to the time and date set as the deadline for submitting Proposals. The replacement Proposal shall clearly indicate that it supersedes the prior Proposal. After the close of the RFP Period, an erroneous Proposal may not be replaced or modified; but the PROPOSER may request the CITY release the PROPOSER due to an error in the Proposal. The CITY may release the PROPOSER if the integrity of the Proposal process is not jeopardized, the error was a result of excusable neglect, and the PROPOSER is not advantaged. If the CITY releases the PROPOSER, the Proposal will be deemed rejected and the PROPOSER shall be prohibited from performing all or any portion of the Service and Financial Sustainability Analysis. A PROPOSER'S error in adding numerical items contained in the Proposal shall not constitute a material error. Rather, the CITY will rely upon the amount assigned to each item of the Proposal. G. PROTESTS PROPOSERS with concerns or rebuttal of any staff determination of non -responsiveness or non - responsibility may submit, in writing within five (5) business days, to the RFP Administrator, any concerns regarding the RFP process or staff determination. Such writing shall be considered by the City Manager or his designated representative, and may be acted upon within five (5) business days. If no action is taken within such time, there shall be no change to the staff determination. The exercise by PROPOSER of its right to submit written concerns shall be a condition precedent to seeking judicial review of any award of a contract hereunder. IV. SUBMITTAL REQUIREMENTS A. GENERAL NUMBER OF COPIES AND SIGNATURE: The submittal shall include one unbound original and five hard copies and one (1) digital file on a labeled USB Flash Drive (or equivalent). The original should be marked as "ORIGINAL" and shall be signed by a company official with the power to bind the company and submitted to the City of Santa Ana. 2. DEADLINE: Proposals are due to the City of Santa Ana, at the date, time, and location set forth above in the Notice Inviting Proposals. City of Santa Ana RFP 18-103 2M-11