Laserfiche WebLink
www.TtCdellrsrs.cam <br />TLC <br />Solutions that DOW <br />August 16, 2018 <br />Lynn Nguyen <br />Santa Ana Public Library <br />26 Civic Center Plaza <br />Santa Ana, CA92701 <br />Dear Lynn: <br />Following is the information and pricing for TLC's Hosted Solution service. <br />�h a7" t2 T , <br />Annaal 5uport <br />;, Mq®led SUoluf�pnE v <br />"Flrst'Year Coat <br />Coat conic # <br />(� 34 1 P ,� C a�4'�'eS2u�.?+�+F <br />5 Y4 �^ <br />.Sd f i`Q d Y Hu <br />•Y'ew+.' �" kv iYfT: <br />Sh <br />ti > <br />� Year es <br />Hosting was designed to offer our products to libraries who desire a <br />higher level or outsourced server hardware service and support, <br />$6,500 <br />$5,000 <br />INCLUDES: <br />• State of the art hosting facilities with redundant data communication lines and load balancing to <br />ensure the best performance. <br />• All security and virus protection. <br />• Nightly backup <br />• Database monitoring <br />• Operating System updating <br />• Database configuration and updating <br />• TLC Software updating <br />• The fastest possible response time for any server -related 'issues <br />TLC provides protection against the most common causes of outages (power spikes/failures, fire, and flood). <br />The data center environment is a resilient, secure and redundant business class data center. This location is <br />managed by AT&T and features high -bandwidth, auto-failover connections with 99.5% uptime. <br />In the event of an unrecoverable, localized disaster, such as an equipment malfunction, the customer's hosted <br />solution would be restored to a standby server and any lost data would be restored from the nightly backups. <br />Should we experience a disaster that would affect the entire data center, operations would be temporarily <br />relocated to our corporate datacenter located at our Headquarters in Inwood, WV. <br />Please contact me if you have any questions. <br />Sincerely, <br />Valencia Godlove <br />Sales <br />TLC Denver TLC Headquarters. The Library Corporation TLC International <br />1355 S.Colorado Blvd., Suite C800• Denver,Co 80222 Research Park•InwoodWY254289733 112Robinsonaoad 910.01•Singapore 068902 <br />Phone.877.694.1452or303.758.3030 Phone800.325.7759or304.229.0100 phone.65.6236.1450•FAX:65.6220.9821 <br />FAX;303.758.0606 FA%:304.229.0295 <br />wwwACdeliven.com <br />