Laserfiche WebLink
Library Corporation will provide: 1) Technical assistance by telephone, email, fax service <br />and/or courier; 2) Correction of errors in Licensed Software; 3) New releases of Licensed <br />Software modules and documentation, as available, at no charge other than the <br />Software Support cost; 4) Off -site back-up of customized source code. <br />• OPAC Enrichment Support - $5,974 — This services provides full -color book jackets to illustrate <br />Items in the catalog, increasing the attractiveness and utility of Item descriptions. <br />Note: There will be no increases on OPAC Enrichment Support for FY 2019-2020, so it will be <br />$5,974. <br />TLC's Hosted Solution Service - $6,500 (year 1), $5,000 subsequent years —This service hosts <br />the library TLC server over the cloud. These Include: <br />- State of the art hosting facilities with redundant data communication lines and load <br />balancing to ensure the best performance. <br />All security and virus protection. <br />Nightly backup. <br />Database monitoring. <br />Operating System updating. <br />Database configuration and updating. <br />TLC software updating: <br />The fastest possible response time for any server -related issues. <br />Note: The tentative date for hosting service deployment is sometime In March 2019 once the <br />agreement is executed, The City will not be charged for hosting service for April, May, and June <br />2019. <br />FY 2019-2020 <br />Cost Breakdown <br />Library Solution Software <br />Enhanced Content Renewal for bookjackets <br />_$30,828 <br />$5,974 <br />TLC's Hosted Solution Service <br />$6,500 <br />TOTAL <br />$43,302 <br />