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Client Name: City of Santa Ana I AMI FEASIBILITY REPORT 11 Project Roadmap Black & Veatch examined the potential impact of AMI on City and the constraints and benefits of such an implementation. On the basis of the contents of this report, specifically the benefit that City could obtain from AMI and the high-level business opportunity evaluation, Black & Veatch recommends that City pursue AMI project to cover all customers. This section identifies the next steps and the approach to procuring, implementing, and managing the AMI system at the City. Specific actions include the following: 0 Develop and engage a core AMI working group that has representatives from throughout the City organization that can act as a conduit to provide information to the team as well as communicate to their respective work groups. © Select an AMI program advisor and industry consultant to assist City in developing the more detailed strategies, design, and plans for AMI as well as support the project management and implementation. 0 Review this Smart Metering Technologies Feasibility Study and use it as a basis for the more detailed project design and definition. 0 Define the preferred program delivery approach to be used to solicit and implement the AMI program. 0 Develop detailed requirements documentation to support the procurement solicitations of the additional meters, AMI system, MDMS, meter deployment, and other services. 0 Develop a stakeholder and customer communications plan. 0 Develop a workforce management plan that incorporates the ideas presented in this report as well as the constraints and requirements within City. © Develop an initial high-level project schedule so that departments and work groups can identify potential impacts (positive and negative) on the other project plans and constraints that may be imposed on the AMI project. © Identify initial risks and how these risks will be mitigated or addressed within the context of the project. Some specific action items are discussed in more detail in the following sections, while others have already been presented. 11.1 PROGRAM DELIVERY APPROACHES One of the most important decisions that City will face is how best to organize, staff, and operate the program to meet its goals and objectives. Budget, schedule, resources and resource skills needs, experience, and time commitment can all be constraints once the detailed planning of the project commences and the planning team determines that more of what was committed (budget, time, resources, etc.) is needed to fulfill the commitments of the program. Decisions about the type organizational structure and the level of expertise will be required. These decisions will be based on technology and anticipated goals/benefits that prompt the need to consider a variety of options for meeting the program commitments. BLACK & VEATCH I Project Roadmap 25G-169 51