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52 <br />AMI Feasibility Report I Client Name: City of Santa Ana <br />Several program implementation approaches are common in the AMI industry and are described <br />here. It is assumed that the City will partner with product suppliers to deliver the configured <br />products. The integrations between the AMI subsystems (AMI, MOMS, Customer Portal, CIS, asset <br />management, inventory management, procurement, etc.,) is assumed to be designed and <br />implemented by the utility or a utility partner. Five approaches are outlined as follows: <br />a. Utility Implemented - Use of internal utility resources. <br />b. Utility Led - Use of internal utility resources but utility leverage industry advisors. <br />c. Project Implementer - Shift majority of work to outside contractor(s). <br />d. Design, Build, Operate, and Transfer - General contracting approach (i.e., single partner <br />responsible for all work). <br />e. Managed Service - Vendor hosts the AMI HES and MDMS and manages it. Network is owned <br />by City but installed and managed by the AMI vendor. <br />11.1.1 Utility Implemented <br />The utility implementation approach consists of the exclusive use of the organization's internal <br />resources for most design, implementation, and deployment of the integrated AMI and AMI <br />subsystems. There are several reasons why this approach is usually not the most common <br />approach. The enormous amount of skilled and experienced resources required to support any <br />AMI program is good enough reason for most utilities to enlist the help of experienced partners. <br />Performing the project on its own also minimizes the opportunity that the utility has to use best <br />practices and learn from the industry's experience. <br />11.1.2 Utility Led <br />The utility led approach consists of the utility leading much of the implementation work but <br />engaging industry expertise to perform the actual design, configuration, integration, testing, and <br />deployment. This alternative approach would require the utility to solicit the assistance of <br />industry experts and vendors to assist with areas of work such as project planning and project <br />management office startup and operations but would allow the utility to take advantage of <br />industry knowledge. <br />11.1.3 Project Implementer <br />The project implementer approach consists of the utility leading the planning and design work <br />with assistance from industry experts as needed but includes the aid of industry experts to <br />support the majority of implementation work (product configuration, systems integration, <br />testing, and deployment). The utility normally selects an implementation partner that takes a <br />significant role on the project implementation and has responsibility for most work streams. <br />25G-170 <br />