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54 AMI Feasibility Report I Client Name: City of Santa Ana progresses on its AMI initiative - each poses a particular opportunity and challenge. A critical first step is to identify the proposed procurement approach. AMI projects contain significant technology and business partner elements that can impact the efficacy of the solution. The City will have to evaluate the proposals carefully as a long term and active support is required from the partners for sustainment of AMI. The City will want to partner with best -in -class solution providers. In the case of AMI providers, this involves the following elements: o Industry advisor and consultant. o Water meters. • AMI solution. • MDMS. ® Project implementation. C7 System integration. 17 Deployment services. ❑ Support Services. a Operation & Maintenance Some partners can perform multiple roles. As an example, there are vendors that have both AMI solutions and MDMS platforms, or companies that can provide industry advisor and project implementation services. The system integration role can be delivered by the project implementation lead or as a separate work stream. The deployment services should be left to those companies that have experience performing this work. The City will need to choose its partners based on key attributes that include the following: ❑ Experience - AMI projects are a unique type of project for utilities because they contain significant IT components, field work, and organizational components and are highly visible. The City should be wary of proponents that have limited AMI experience, and general water experience is not sufficient. o Proven Capabilities - Not all AMI projects have been equally successful, so the City must select partners that have demonstrated the capability to perform the scope of services for this type of projects. ® Scale - The City is not a large water utility and using partner's with small to medium utility experience is important. This is especially true for the AMI solution and MDMS as the solution offered by vendors must be cost effective. It is important that vendors must be able to provide adequate resources and support to the City. © Stability and Financial Strength - An AMI project will take a few years to complete and require significant amount of resources and investment. The City must ensure its partners have the ability to perform the services for the duration of the project. 25G-172