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Advanced Metering Infrastructure <br />Program Planning and Implementation <br />Phase 2 Scope of Work <br />The installation of Advanced Metering Infrastructure (AMI)/ Meter Data Management System <br />(MDMS) equipment/software(s) involves multiple vendors with several moving parts. UtiliWorks <br />has the program management expertise to manage these variables. By combining our team's <br />wealth of industry knowledge, Project Management Institute (PMI) approach, and a hands-on <br />approach, we will reduce the City of Santa Ana's (Santa Ana's) overall program risk while <br />ensuring successful outcomes. <br />As we recommend to all our clients deploying an AMI system, the scope of services below is <br />designed around a proven phased approach. Our approach is designed for what is best for our <br />clients. We work on your behalf, "as an extension of your staff," ensuring your interests are <br />the primary focus throughout the effort. Our goal is to deliver Santa Ana the best quality AMI <br />project on time and on budget. <br />Purpose <br />This Statement of Work (SOW) is to document the services UtiliWorks Consulting, I.I.C. <br />("UtiliWorks") will provide the City of Santa Ana ("City" or "Santa Ana") for implementation <br />activities associated with an AMI program which is inclusive of the advanced metering <br />infrastructure and meter data management system projects. The following scope outlines eight <br />(8) tasks, three (3) of which are included as optional: <br />1. Proof of Concept (POC) Program Management <br />2. Business Process Re -Engineering <br />3. Communications Campaign <br />4. Full Deployment Quality Assurance and Quality Control <br />5.: Business Intelligence and Reporting <br />6. Benefits Verification (OPTIONAL) <br />7. UtiliWorks Insight (OPTIONAL) <br />B. AMI System Administration Staff Augmentation (OPTIONAL) <br />Assumptions <br />• Santa Ana will assign a Project Manager to participate in regularly scheduled status calls <br />with the UtiliWorks Project Manager to review open issues and remove barriers to <br />progress. <br />• The City will designate the necessary Subject Matter Experts (SMEs) from all functional <br />teams to actively participate throughout the ten phases of the project. <br />• The City will have reasonable responsiveness to data requests, document or deliverables <br />review and meeting requests. <br />• Work will be performed by UtiliWorks resources either on-site or off-site in the <br />completion of SOW deliverables. <br />• During onsite sessions, The City will provide meeting space, teleconference line, <br />projector, and guest internet connection for meetings. <br />• The City will be responsible for all terms and conditions outlined in the final agreement <br />with vendor(s). UtiliWorks will provide input on certain terms and conditions as it relates <br />to the materials and deployment. <br />The City of Santa Ana <br />iged of $7 <br />- rxFm 7 <br />Page 1 3 <br />