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2015 URBAN WATER MANAGEMENT PLAN <br />Retail Only: Restrictions <br />and Prohibitions <br />on End Uses <br />Restrictions and <br />Penalty, <br />Stage <br />Prohibitions on <br />Additional Explanation or Reference <br />Charge, or <br />End Users <br />7(2�) <br />Other <br />Enforcement? <br />malfunctions in a <br />hours of notification by the City, unless <br />timely manner <br />other arrangements are made with the City. <br />No new potable water service, new <br />temporary meters, and statement of <br />immediate ability to serve or provide water <br />service will be issued except under the <br />following circumstances: 1) a valid, <br />unexpired building permit has been issued <br />3 <br />Other <br />for the project, 2) the project is necessary to <br />Yes <br />protect the public health, safety, and <br />welfare, or 3) the applicant provides <br />substantial evidence of an enforceable <br />commitment that water demands for the <br />project will be offset prior to the provision <br />of a new water meter(s) to the satisfaction <br />of the City. <br />NOTES: <br />5.5.2 Penalties <br />Any customer who violates any of the Water Shortage provisions will be subject to written warnings, fine, <br />and possible disconnection of service. The first violation will result in a written notice in the utility bill of the <br />customer in violation. The second and subsequent violations will result in a written notice and a surcharge <br />in an amount set by the City Council on the water use in excess of the water allocation requirements. <br />Customers who have three violations within a 12-month period shall be deemed gross violators and will <br />be subject to the installation of a flow restrictor device by the City. The charge for installing and removing <br />a flow -restricting device and any other penalties and charges due to the City shall be paid before normal <br />service can be restored (Santa Ana, City Ordinance No. NS-2877, May 2015). <br />5.5.3 Consumption Reduction Methods <br />Table 5-4 lists the consumption reduction methods that will be used to reduce water use in restrictive <br />stages. <br />arcadis.com <br />flI�� 5-11 <br />