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10. Change Order Management <br />Change orders are a part of every construction project. However, a quality construction inspection <br />process, led by a seasoned construction manager, can mitigate the collateral Impacts of change <br />orders and eliminate any construction claims. <br />Our experience tells us that timely Issue resolution prevents small construction issues from morphing <br />Into bigger problems. Our approach to this process Is preventive. It is based on anticipation of <br />construction Issues before they become bigger problems. We do that through continuous charting of <br />construction activities before initiation of these activities; thus staying several steps ahead of the <br />contractor. <br />We also focus heavily on dealing with change orders with a sense of urgency, because a delayed <br />response can morph small change orders Into big ones, with potentially bigger claims. In that <br />context, we will be tracking project construction schedule diligently so any appropriate Ume extension <br />requests by the contractor are dealt with In a timely manner. It is our experience that a predominant <br />number of construction claims result directly from tardiness or Inaction in addressing contractors' <br />claims for time extension. <br />11. Office Support, Project Management and Administration Assistance <br />This task covers all the project management and administrative activities provided by the "home <br />office" staff of GK & Associates. The effort by Ghazala Khan, who will serve as the Project Manager, <br />alongside the office administrative and clerical staff in support of our field Inspector, Is Included In this <br />task. As Project Manager, and company Principal, Ms. Khan will make sure that our field work Is <br />being performed during monthly meetings with the City staff and will support our Resident Engineer <br />and field Inspector In coordination and communication of some of the critical aspects of the project <br />with various stakeholders. <br />331Pagc <br />25F-185 <br />