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PORectOne, <br />Features <br />Management Driven Work Queues <br />Management driven work queues provide you <br />the power to establish and prioritize multiple <br />queues for each collector. Once established, <br />work queues can be easily updated based on <br />collection productivity. <br />Workflow Automation <br />Establish business rules that incorporate , <br />industry standard bestpractices and ensure <br />accounts are worked appropriately via workflow <br />strategies that align with your collection goals. <br />Client specific business rules can be established <br />based on contractual requirements and account <br />distribution can be fully automated based on <br />established business rules. <br />Performance Tracking <br />Assign productviy goals to your organization's <br />management team and collectors via <br />CollectOne's performance tracking tools. Top <br />down goals can be assigned and real-time <br />performance statistics can be assessed at both <br />the collector and management levels to improve <br />productivity and accountability. <br />Account Scoring <br />CollectOne includes a rules based point system <br />that establishes collection probabilities to help, <br />You determine the most applicable treatment and <br />prioritize resources to maximize dollars <br />collected. CollectOne also provides you with the <br />power to broaden your account scoring <br />processes via interfaces with industry leading <br />third -parry scoring technologies. <br />Predictive Dialing <br />Leveraging a dialing solution is one of the <br />most cost effective ways to increase <br />productivity. <br />As part of the CollectOne software vendor <br />partnership program, the optional, integrated <br />TCN Dialer provides you with the power to <br />maximize efficiency. <br />If your organization already has <br />deployed a third party dialing solution, <br />no problem; CollectOne provides you <br />with the flexibility to integrate your <br />existing dialing solution and seamlessly <br />manage real-time results with any of our <br />industry's leading third patty, predictive and <br />hosted dialing solutions. <br />Skip Tracing <br />Levera9e best in class skip tracing tools from <br />our industry's leading skip tracing providers <br />and increase productivity withseal-time <br />phone number and address searches. <br />CollectOne also includes fully integrated <br />credit report retrieval that provides you with <br />the power to request credit reports and attach <br />the credit reports to the debtor's account. <br />Letter Outsourcing <br />CollectOne includes a comprehensive mail <br />management system that provides you with <br />fully automated mail processing functionality <br />including print and mail outsourcing, returned <br />mail processing and automated National <br />Change of Address (NCOA) updates. <br />A CDS Software solution I Collectone,com 0I1ctOne <br />a product of Cos sofmare <br />25H-44 <br />