75A - PH CITIZEN PARTICIPATION PLAN UPDATE

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EXHIBIT 1 (714) 647-6520. Requests shall be made at least 48 hours prior to the meeting to enable the City to make arrangements to assure accessibility. The City of Santa Ana will provide appropriate auxiliary aids and services whenever necessary for those individuals who have hearing, sight or speech impairments, unless to do so would result in a fundamental alteration of its programs or an undue administrative or financial burden. No surcharge will be placed on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing these auxiliary aids/services or reasonable accommodations. For information regarding the Americans with Disabilities Act, the City's ADA Transition Plan, contact the City's ADA Coordinator at (714) 647-5624, (714) 647-6745 (TTY) or mortiz@santa-ana.org. 4. Access to Consolidated Plan Documents and Records Approved Consolidated Plan Documents and any approved amendments thereto, shall be kept on file in the Community Development Agency (20 Civic Center Plaza, 61h Floor, Santa Ana, CA 92704) and online at: htto://www.sonto-ana.orci/cd Reasonable efforts shall be made to accommodate requests for documents in other languages in accordance with the City's LEP Plan. Reasonable efforts shall be made to accommodate requests for documents in an accessible format for those with disabilities. Such formats may include, but are not limited to providing oral, Braille, electronic or large print versions of the plan to those visually impaired and delivering copies to those who are homebound. Requests for information and records shall be made to the City in writing. Staff shall respond to such requests within 15 working days or as soon as possible thereafter. H. Technical Assistance Technical assistance to applicants for CDBG, HOME, and ESG funds is available from the Department of Community Development as follows: • If published, any Notice of Funding Availability (NOFA) shall provide self- explanatory application form(s) to facilitate access to CPD funds. • Staff shall answer, in writing, all written questions and answer verbally all verbal inquiries received from citizens or representative groups pertaining to the NOFA and application(s). • Staff shall conduct a project eligibility analysis to determine the eligibility of each project. In cases where only minor adjustments are needed to make proposals eligible or otherwise practical, staff shall advise the applicants on the options available and desired changes to the proposals. • Staff shall arrange for translation on as -needed basis. To request technical assistance, contact the Housing Division Manager at (714) 647- 5360. City of Santa Ana Citizen Participation Plan I September 2019 Page 18 75A-22