75A - PH CITIZEN PARTICIPATION PLAN UPDATE

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EXHIBIT 1 I. Comments and Complaints Citizens or the City government, as well as agencies providing services to the community, are encouraged to state or submit their comments in the development of the Consolidated Plan Documents and any amendments to the Consolidated Plan. Written and verbal comments received at public hearings or during the comment period, shall be considered and summarized, and included as an attachment to the City's final Consolidated Plan. Written comments should be addressed to: Executive Director of Community Development, Community Development Agency, 20 Civic Center Plaza, 6th Floor, Santa Ana, CA 92702. A written response shall be sent in response to written comments within 15 working days. A complaint regarding the Consolidated Planning process and Consolidated Plan amendments must be submitted in writing to the Community Development Agency. A written response shall be made to written complaints within 15 working days, acknowledging the complaint. Written complaints should be addressed to: Executive Director of Community Development, 20 Civic Center Plaza, 6th Floor, Santa Ana, CA 92702. The City shall accept written complaints provided that the complaint specifies: • The description of the objection, and supporting facts and data; and • Provide name, address, telephone number, and the date of complaint. J. Appeals Appeals concerning the Consolidated Plan Documents, statements, or recommendations of City Staff should be made to the following persons in the order presented: • Housing Division Manager • Executive Director, Community Development Agency • City Manager • City Council • Los Angeles Area Office of HUD (if concerns are not answered) K. CDBG Disaster Recovery (CDBG-DR) In the event of a federally -declared major disaster or emergency for which the City of Santa Ana is to receive and administer HUD disaster recovery assistance pursuant to the Robert T. Stafford Disaster Relief and Emergency Assistance Act and related Congressional Appropriations, either directly from HUD or through the State of California, the following citizen participation requirements shall apply to the development of Action Plans and Substantial Amendments to Action Plans for disaster recovery: 1. Before the City adopts the Action Plan for a disaster recovery grant or any substantial amendment to a disaster recovery grant Action Plan, the City will publish the proposed plan or amendment on the City website and will cross- reference with any additional disaster recovery websites established to provide City of Santa Ana Page 19 Citizen Participation Plan I September 2019 75A-23