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The City of Santa Ana Business Professionalism <br />Context <br />Many organizations express dismay over their team members' lack of <br />basic, acceptable business etiquette and manners. This is often due to <br />people being promoted into positions where they must represent the <br />organization in a socially acceptable way. In many cases, they have <br />never learned proper business manners. The important message is that <br />good manners are about making other people feel comfortable and being <br />confident in a business or social setting representing your <br />organization. <br />Develop more confidence in your business professionalism <br />Understand the role of good manners in business <br />Learn guidelines for interacting comfortably in business and <br />social <br />investment Summary: <br />Option #1: Customized 1.5 to 2-Hour Session $3,500.00* <br />* Up to 65 Participants <br />* Customized Participant Manual included <br />* Included Trainer Travel & Expenses <br />Page 217 <br />