RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT (22)

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EXHIBIT A CITY OF SANTA ANA SCOPE OF WORK BACKGROUND For over 20 years, the City of Santa Ana's WORK Center has demonstrated its abilities in designing, implementing, and managing a full array of workforce development programs to area residents. In 1996, the City of Santa Ana further expanded its services by opening the Santa Ana WORK Center and later partnering with various agencies, including the State Employment Development Department, Orange County Social Services Agency, Department of Rehabilitation, Rancho Santiago Community College District, Goodwill Industry, and community based organizations to ensure a comprehensive and integrated service delivery in a One -Stop environment. The services have benefited, youth, adults, dislocated workers, and families on -aid. PLANNED APPROACH The Santa Ana WORK Center will assume the responsibility to ensure the WIOA eligible students enrolled at Santa Ana College will receive needed WIOA services. These services may include one or more of the following services: 1. Basic Career Services: Basic Career Services will be offered to all students. These services are by their nature self-service. These services require minimal staff assistance such as access to job postings, referrals to other program, and provision of labor market information. Self- service also includes staff establishing access to Ca1JOBS for an individual or looking up a password. 2. Job Coaching: This activity will help prepare students for employment. Participants will be offered one-on-one coaching to develop skills necessary to obtain employment. Job coaching is designed to help job seekers gain confidence so they can successfully enter the workforce, obtain and sustain employment. Job coaches will provide guidance and motivation in setting and achieving job and career goals. Participants will also receive one-on-one guidance in increasing job retention by promoting effective workplace habits, attitudes and choices. 3. Supportive Services: As part of the planned approach, supportive services will be identified and the participant will receive assistance in those services. Supportive services include but are not limited to, transportation assistance, clothing assistance, assistance with tool purchases, or testing fees. Participants must be eligible for WIOA to receive supportive services. 4. Job Development/Job Creation: The Employment Services Team will interact with the local business community. The goal is to ensure that sufficient employment opportunities are created for WIOA eligible students who are co -enrolled in the WIOA program. 5.2(10)