Laserfiche WebLink
0 <br />C I 5otutions <br />Cana Inlagrators Corporation <br />3625 Serpentine Drive, Los Alamitos, CA 90720 <br />www.cardintegrators.com <br />Terms of Full Service Agreement: ID Card Printer <br />1) Includes unlimited telephone and/or internet remote access support, parts and labor. A loaner printer will be <br />provided to the customer if problem cannot be resolved over the phone and with initial remote support. <br />2) Loaner printer will be same or like model and shipped within 24 hours via UPS ground. Other shipment methods are <br />available at additional cost to customer. <br />3) The unit must be packaged and shipped to the destination provided by the technician with the RMA number labeled <br />clearly on the outside of the box. <br />4) Printer must be shipped in its original printer box or the customer is held liable for any damages during shipping. <br />Replacement box costs will depend on your printer model. <br />5) Loss or damage to Loaner/Rental equipment: By accepting the loaner/rental equipment, customer agrees to return <br />the loaner/rental equipment in the original condition as upon delivery/pick-up and assumes full responsibility for <br />loss, damage resulting from the Improper usage of the equipment up to the full replacement value thereof. <br />6) There may be minor color variation as all printers print slightly differently. <br />7) Customer will pay the cost of shipping to repair destination; Cl Solutions will pay shipping to customer. <br />8) Customer will pay the cost of shipping loaner printer back to Cl Solutions within 5 working days after receipt of <br />customers repaired unit or a $50 per day charge will apply. <br />9) Onsite service is available within a 50 miles radius of Cl Solutions headquarters, 3625 Serpentine Drive, Los Alamitos, <br />CA 90720. <br />10) One Preventative maintenance visit is available by request for customers within a 30-mile radius of headquarters. <br />11) Custom service agreements are available, please call for details. <br />Conditions of ID Card Printer Service Agreement: <br />1) For your service agreement to be valid, you must maintain your printer by performing recommended cleaning <br />procedure using approved cleaning materials. <br />2) Maintenance service is contingent upon proper use and care and does not cover printers that have been modified, <br />subjected to unusual physical or electrical stress, abuse, damage or have been operated in extreme environmental <br />conditions. <br />3) Cl Solutions (Card Integrators) shall be under no obligation to furnish any service agreement service If repair or <br />replacement parts are required because of the customer's use of unapproved card stock or consumable ribbon. <br />4) Cl Solutions (Card Integrators) shall be under no obligation to fumish a loaner printer if the customer does not <br />maintain the printer by performing recommended cleaning procedures. <br />Proper maintenance and cleaning of printers will preserve print quality and expected life of the printer. Refer to the product <br />users manual for complete maintenance and cleaning information or call Cl Solutions (Cord Integrators) for information. <br />Our service agreements are Intended to provide a high level of service to our customers. All support provided outside of <br />purchase service agreement is billed at a service rate of $175 per hour with a one -hour minimum. <br />Attached hereto is Exhibit 1 identified as Invoice #0103107 in the amount of $1,965. The total amount to be expended <br />under this Agreement shall not exceed $25,000. Insurance requirements for any on -site visits are provided under Exhibit 2, <br />attached hereto. <br />Please sign here to Indicate that you have read and agree to the terms of the service and license agreement provided by <br />Cl Solutions. <br />Customer Signatuq See attaFhed signature page Print <br />Vendor Signature �:=` -td .'�Si'.iy'�S)� print <br />Erica Andrade <br />Office: (562) 431-2594 <br />Direct: (562) 449-2495 <br />EricaA@cardintegrators.com <br />SAN654-SO 0103107 <br />Date <br />ErtcaAndrade <br />Page 2 <br />