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--� T Q AT"1 Ad"IIM1 NT 1- SCOPE Or WORK L PROJECT BACKGROUND The City currently contracts for janitorial services at various City locations, Services include nightly cleaning of offices, common areas, bathrooms and kitchen and break rooms based on the days and hoursof operations identified in Attachment 1-F, Services also include dally porter services at the Santa Ana Regional Trattsportation. Center (SAR"fC), City HaIl/Ross Annex, and Main Library. Z, PROJECT OBJECTIVES The City intends to contract with ajanitorial service provider ofi:ering the best value for the scheduled janitorial services, including, but not limited to, the following: Evening cleaning services at various City locations; and Day Porter Services at SARTC, City Hall/Ross Annex, and Main Library. 3. MINIMUM QUALIFICATIONS Offeror must: meet the following minimum qualifications in. order to be considered for evaluation: • Five years' experience providing the services specified herein « Registered with the CA DIR hi accordance with the Property Service Workers Protection Act, CA Labor Code 1420-1434 4, CONTRACTOR RESPONSIBLITIES a. General Contractor must furnish the personnel, supplies and crluipment necessary to provide services as described herein, Contractor must be able to communicate by email and phone and be reachable by phone twenty-four hours per day, seven days per week for the purpose of contacting and dispatching service persoinrel. A response time of two (2) hours is rewired, The Contractor shall supply the Contrwt Administrates with name(s) and phone number(s) of responsible porsort(s) representing the Contractor for 24-hour emergency response. The above -mentioned information shall remain, current at all titres. Any changes shall be forwarded to the City in writing by the end of that business day, Failure to maintain current emergency information may result in a $200 penalty for each omurrence. Contractor must comply with all applicable laws Including, but not limited to, the Displaced Janitor Opportunity Act, California Labor Code, Section 1060-1065 and the Property Service Workers Protection Act, California Labor Code, Section 1420-1434 Contractor must notify City within one day, via email by Contractor's assigned supervisor, of any abnormal conditions or occurronoes, including vandalized, damaged, or inoperable property. Should any City property be damaged or destroyed by the Contractor, the Contractor will bear full responsibility for repair and/or replacement, as coordinated and approved by the City. Contractor shall bear full responsibility for theft or loss of keys in their possession and shall pay cost of re -keying all locks operated by these keys, Keys must not be duplicated. City of Santa Ana RPP 19•074 Attachment 1 (Page 1 of 7)