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A. Attachment A, describes the Scope of Services to be provided by the CONTRACTOR and the CITY's operational responsibilities, Attachment B, Payment Terms, and Attachment C, CONTRACTOR's Proposal dated January 18, 2018, Attachment D, City RFP dated November 29, 2017 with Addendums(s),. B. The Order of Precedence shall be as follows: (1) this Contract; (2) Attachment A, (3) Attachment B, (3) Attachment C and (4) Attachment D 3. Alarm Management Scope of Services. A. The CONTRACTOR shall provide the Alarm Management Services described in Attachment A - Alarm Management Services. B. The Alarm Management Services shall assist SANTA ANA in enforcing its Alarm Ordinance to include tracking of responsible persons (including individuals, businesses and government agencies) who use alarm systems, registering of alarm systems, billing and notification of permit and false alarm fees in accordance with the Alarm Ordinance and at the direction and under the supervision of SANTA ANA's Alarm Administrator, maintenance of a database of persons who use alarm systems, tracking of false alarm occurrences, collection of fees, the collection and enforcement of penalties for violations, generating performance and outcome reports and assuring the availability to SANTA ANA of timely false alarm information, all as more specifically described in Attachment A - Alarm Management Services. 4. Software license. SANTA ANA shall be licensed and authorized to use the Software and any additional specific customization and development provided as part of the Alarm Management Services described in Attachment A. The license shall cover all Software, including, without limitation, software interfaces and software modifications. The scope of the license is non -transferable and non-exclusive and is authorized by CONTRACTOR for use by SANTA ANA to access its false alarm information. 5. Duration of the Software License. SANTA ANA shall have the right to use the Software in accordance with Attachment A for so long as the CONTRACTOR provides Alarm Management Services to SANTA ANA and/or licenses the Software in accordance with the Termination provisions in this Contract. This license shall apply for the duration of the Contract and any extensions provided for herein or agreed to in writing by the parties. In the event the business relationship with CONTRACTOR is terminated or ended for any reason, SANTA ANA's license rights to use the Software shall likewise terminate except as provided for in this Contract, including Attachment B. 6. Modification of the Software. A. Modifications or adaptations of the Software shall be limited to creating or providing interfaces between the Software and SANTA ANA's computer systems required to import or export data in order to implement the Software. B. SANTA ANA shall retain a nonexclusive License to use the modified and/or "customized" interfaces with the Software, provided, however, the use of the original Software 25D-5