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corrected by the Non -performing party to the reasonable satisfaction of the Claimant, the Claimant <br />may terminate this Contract after a thirty (30) day written cure notice to the Non -performing party. <br />C. Termination within Initial Two (2) Year Period. If this Contract is terminated by the <br />CITY or its implementation is terminated or postponed by the CITY during the initial two (2) year <br />period, for any reason other than breach by the CONTRACTOR or termination by Contractor, <br />CONTRACTOR shall be entitled to receive a prorated share of its initial startup costs as specified <br />in Attachment B, in addition to any Service fees owed the CONTRACTOR as described in <br />Paragraph 18 — Rights upon Termination. <br />18.Rights upon Termination. <br />A. If the CONTRACTOR is entitled to terminate this Contract or the CITY chooses <br />not to continue the Contract for its convenience, the CONTRACTOR shall offer SANTA ANA an <br />option, which must be exercised within thirty (30) calendar days after the Notice of Termination, <br />to continue a conditional, uninterrupted, non-exclusive and non -transferable license to use the <br />proprietary Software as necessary to support and administer SANTA ANA's Alarm Ordinance <br />conditional on the payment of one-time transitional service and ongoing annual license, <br />maintenance and support fees at the CONTRACTOR's then prevailing rates. <br />B. If SANTA ANA terminates this Contract or if the CONTRACTOR terminates for <br />cause, SANTA ANA, in addition to payment of false alarm collections owed to the <br />CONTRACTOR based on the CONTRACTOR's billings through the date of termination, shall <br />undertake good faith efforts to collect any Alarm Management Services fees and civil penalties <br />for Ordinance violations billed, but not yet collected, as of the date of termination, in order to pay <br />the CONTRACTOR, all amounts due the CONTRACTOR as a result of efforts engaged in by <br />the CONTRACTOR on SANTA ANA's behalf. Good faith efforts include keeping the lock box <br />open to receive payments, and continuing with the revenue sharing for billings through the date <br />of termination. <br />C. In the event that either party terminates this agreement, the CONTRACTOR agrees <br />that all data collected under this agreement is part of SANTA ANA's permanent record and that <br />all data, including historical records under the required retention time will be provided to SANTA <br />ANA in an agreed upon data format within 30 days of the termination date. <br />19.Indemnification. <br />A. The CONTRACTOR shall indemnify, hold harmless, and defend SANTA ANA, its <br />elected and appointed officials, employees, agents and successors in interest from all claims, <br />damages, losses and expenses including attorney's fees, arising out of or resulting, directly or <br />indirectly, from the CONTRACTOR's (or CONTRACTOR's subcontractors, if any) performance or <br />breach of the Contract provided that such claim, damage, loss, or expense is not caused by the <br />negligent act or omission or willful misconduct of SANTA ANA or its elected and appointed officials <br />and employees acting within the scope of their employment. This Hold Harmless and <br />Indemnification provision shall in no way be limited by any financial responsibility or insurance <br />requirements and shall survive the termination of this Contract. <br />B. In the event that a claim is made against the CONTRACTOR, which arises out of <br />the negligence or willful misconduct of SANTA ANA or any of SANTA ANA's employees, SANTA <br />ANA shall indemnify the CONTRACTOR to the extent SANTA ANA is liable and authorized to do <br />so under the law. <br />25D-9 <br />