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SCHEDULE A: PROGRAM PRICING SCHEDULE <br /> ►►►Y►►PIP►►►II-►Ir.►►►Y►Y►►►►►►►p►►►►►►►P►►►p►PA►A►►Ir.P►►►►►P►P►►►p► <br /> RECORDS MANAGEMENT <br /> This Records Management Pricing Schedule is incorporated into and made part of the Customer Agreement <br /> '('Agreement")between Iron Mountain Information Management,LLC,(the"Company"or"Iron Mountain")and City of <br /> Santa Ana(the"Customer"). <br /> Please see our Customer Information Center at Ironmountain.com/supporuhow-it-works fora Glossary with definitions <br /> of the terms used in this Pricing Schedule and more detail regarding our services,standard processes,end billing <br /> practices. In addition,restrictions apply to volume and/or slated tlmeframes for some service transaction types and <br /> these may be found in the Glossary under each service type. <br /> This Records Management Pricing Schedule supersedes and terminates any prior Records Management Schedule <br /> and/or Schedule A existing between Won Mountain and the Customer for the accounts noted below. All other Records <br /> Management services not specifically listed on the Schedule A will be charged at iron Mountain's then current rates, <br /> Notwithstanding anything to the contrary In the Agreement,the pricing set forth in this Schedule or the Agreement will <br /> be effective on the later of(i)the date on which the Agreement Is signed by bath parties;(II)the Agreement Effective <br /> Date:or(ill)the Effective Date of this Schedule. In accordance with Iron Mountain's standard billing practices,Iron <br /> Mountain shall Invoice Customer at the rates and charges set forth in this Schedule beginning on the first day of the <br /> monthly Billing Cycle in which such date falls,or the following Billing Cycle If the date falls et the end of the month. <br /> CITY OF SANTA ANA <br /> District Name/Number: Multi-District Customer Ds: See Table <br /> 3 Year Term <br /> • Year 1 —July 1, 2019—June 30, 202D <br /> • Year 2—July 1, 2020—June 30, 2021 <br /> • Year 3—July 1, 2021 —June 30, 2022 <br /> CUSTOMER ID TABLE <br /> ►►►P►YAY►►Y►PPP►►►►p►►►►►pp►►►YY►►►►►►frP)Th ►►►rP►►►►►►►►►►PPa.► <br /> Customer Account ID Customer Name <br /> 23G6G CITY OF SANTA ANA <br /> ironmountain.com 11,600.899.IRON(4766) Page A.1 <br />