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Customer authorizes Iron Mountain to handle Individual File Listing Exceptions in the following manner. <br /> in the event that Iron Mountain locates records that cannot be file listed, Iron Mountain will key <br /> "Miscellaneous File" In File Description 1 for each instance. In the event that Iron Mountain encounters <br /> an entire carton that cannot be listed, Iron Mountain will contact primary point of contact for this Statement <br /> of Work for resolution. Upon request carton may be shipped to Customer at current contract rates. <br /> IranMountalacoot I Confidential 07238 Page 5 <br />