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to, transportation assistance, clothing assistance, assistance with tool purchases, or testing fees. <br />Participants must be eligible for WIOAto receive supportive services. <br />4. Job Training: WICA is designed to increase participant access to training services. Training services <br />may be provided to equip individuals to enter the workforce and retain employment. Examples of <br />training services may include: • occupational skills training, including training for nontraditional <br />employment; • on-the-job training (OJT), including registered apprenticeship; • transitional jobs in <br />accordance with WIOA §134(d)(5). The Santa Ana WORK Center will focus on transitional jobs, but <br />other options will be explored as appropriate and as funding permits. <br />5. Job Development/Job Creation: The Employment Services Team will interact with the local business <br />community. The goal is to ensure that sufficient employment opportunities are created for WIOA <br />eligible students who are co -enrolled in the WIOA program. <br />PARTICIPANT RECORDS AND DATA COLLECTION <br />1. CalJOBS: Participant records and data collection will be achieved by using CalJOBS. CalJOBS is <br />designed to not only provide online workforce services to job seekers, it also serves as a program <br />management tool for workforce professionals. For the management of a workforce program, CalJOBS <br />incorporates customer tracking, program activities, outcomes, and follow up services. <br />a) Customer Tracking -Participants will be registered into CalJOBS. Registration captures <br />basic client information including demographics and contact information. Each registered <br />participant receives a unique application number which is utilized to track client <br />participation. <br />b) Program Activities: CalJOBS provides a method to track program activities including start <br />dates, end dates and completion status. Completion status is limited to successful and <br />unsuccessful completions. CalJOBS has hundreds of activity codes including Job Search, <br />Orientation and Supportive Services. <br />c) Outcomes: Closing program activities is manually entered by staff. Upon completion of <br />planned services, a closure form is entered which captures program related outcomes <br />such as employment and credential attainment. <br />d) Follow Up: After creating a closure, follow-up activities can be created to track program <br />outcomes, up to a year after program exit. <br />2807/099999 2489 11276904.2 a10/31/19 —43- <br />