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City of Santa Ana <br />position; specify who was in position (e.g., self, business manager, <br />etc.). <br />5. Number of years Proposer has been in business under present <br />business name? <br />6. List all business names to which Proposer provides ambulance & <br />paramedic billing and collection services for EMS Services in the <br />County of Orange. <br />7. List all businesses for which Proposer or Proposer's business <br />managers have filed for bankruptcy protection while operating under a <br />towing service contract. <br />8. Provide a list of current and previous contracts awarded to Proposer <br />for the provision of similar services to the requirements for the City of <br />Santa Ana. Include all public agencies served. For each, provide a <br />brief description of the SOS, length of time Proposer has been <br />providing services, and name, title and telephone number of the <br />person who may be contacted regarding the firm's service record. <br />9. Describe firm's qualifications, experience and abilities that make it <br />uniquely capable to provide services as specified herein. <br />10. Provide a detailed list of subcontractors proposed to be used, if any. <br />For each, submit a description of the services the subcontractor will <br />perform and specific qualifications and experience. <br />11. Provide copies of Proposer's ethical standards, confidentiality policies, <br />managerial philosophy, customer service standards and standards of <br />service quality. State manner in which Proposer ensures these <br />City of Santa Ana Page 117 <br />Ambulance & Paramedic and Collection Services <br />Request for Proposals: # 19-083 <br />September 13, 2019 <br />25B-40 <br />