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55A - HARTFORD INSURNACE
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12/17/2019
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55A - HARTFORD INSURNACE
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12/12/2019 5:45:00 PM
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12/12/2019 5:04:33 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Human Resources
Item #
55A
Date
12/17/2019
Destruction Year
2024
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Administrative Services and Other Non -insurance Agreements <br />If you have an Administrative Services Agreement through which Aetna provided administrative services for self -insured <br />Group Disability Benefits or Leave Management, the contract will be assigned to The Hartford when your Group Insurance <br />coverage transitions to The Hartford. Also, in order to ensure a smooth transition, where it makes sense and to the extent <br />possible, any other related non -insurance agreements currently in place with Aetna will be assigned to The Hartford." As of <br />the effective date of the assignment, The Hartford replaces Aetna as a party to the assigned agreements. <br />You do not have to take any action to accept this change. Please keep this notice of assignment with your Aetna Group <br />Benefits agreements and continue to make your service fee payments as you do today. <br />Since active claimants will receive payments from both Aetna and The Hartford in 2019, you will receive individual reports <br />split by each company's Federal Employer Identification Number (FEIN). This is due to government regulatory requirements <br />that all Disability benefit payments must be segregated by the FEIN under which those payments were made (Aetna or The <br />Hartford). <br />Therefore, for year-end 2019, you will receive the following Individual reports based on FEIN: <br />• THIRD -PARTY SICK PAY STATEMENT <br />• UNEMPLOYMENT TAXABLE WAGE REPORT <br />• DISABILITY PAYMENT REPORT <br />In addition, if you are responsible for making all Employer FICA tax payments (CASDI and Medicare) directly to the <br />government, the FICA Detailed Tax Pass Back Report will also be split individually by each company's FEIN. <br />Next Steps <br />✓ Continue To Pay Any Invoices From Aetna <br />During the transition of your coverage, if you receive any invoices from Aetna for outstanding premium, continue to <br />make those payments addressed to Aetna, in the same way you make payments today. <br />✓ Payment Of Your September Invoice From The Hartford <br />You will receive your September 2019 invoice from The Hartford by the end of August. Your payment of this invoice <br />will confirm the transition of your coverage to The Hartford. Payment instructions will be provided with the invoice, <br />Be sure that this and all future payments are made to The Hartford, not Aetna. <br />✓ A Representative From The Hartford Will Be Contacting You <br />Your Client Relationship Manager will call you to explain yourtransltion process and answer any questions you may <br />have. <br />✓ Watch For Your Welcome Email <br />In the next couple of weeks, we will send you an email with resources to help you and your employees transition to <br />The Hartford. <br />✓ Policy Certificates and Notices <br />Once your Hartford policy is in our online employer portal, you can easily access your policy booklets and <br />certificates online. Please provide updated certificates to your employees. <br />At The Hartford, we value your business and look forward to continuing to serve you and your employees in <br />an even greater capacity. You will soon be contacted by The Hartford, but feel free to reach out to us if <br />you have questions in the meantime. You may contact your Client Relationship Manageror our Customer Service <br />Department by email at gbdcustomerservice@theharlford.com or by phone at (800) 523.2233 Monday through Friday, <br />8 a.m. to 8 p.m. ET. <br />Sincerely, / <br />f _ <br />Lori High <br />Senior Vice President <br />Sales and Relationship Management <br />Group Benefits <br />The Hartford <br />55A-20 <br />
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