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At At <br />Prepared for: <br />City of Santa Ana <br />Attn: Jack Ciulla <br />Chief Technology Innovations Officer <br />City of Santa Ana <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Prepared by: <br />Park Consulting Group <br />200 Spectrum Center Drive, Suite 300 <br />Irvine, CA 92618 <br />Glenn Park <br />glenn@parkcgp com <br />December 17, 2019 <br />