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City of Santa Ana - EnerGov LMS Procurement Services 0 The team at Park Consulting Group have applied experiences and lessons learned from previous and active EnerGov LMS projects to recommend the following approach of consulting services needed for the City of Santa Ana's EnerGov LMS Procurement Project: Core Principles of Park Consulting Group • Serve as a steward to the City to have the interests of the leaders, staff, and constituents in mind to identify opportunities to save time and money, and to work to achieve the City's goals. • Serve as an advocate for the City in interactions with Tyler Tech and other project related vendors, consultants, and contractors. • Serve as an advisor for the City to support communication with leadership and key stakeholders, including input for staff reports and constituent communications. 2. Project Team with Extensive EnerGov LMS Expertise Park Consulting Group is proposing a project team and is uniquely qualified to manage the City's EnerGov LMS procurement project. Glenn Park, Principal LMS Consultant and Bryan Tung, LMS Project Consultant will serve as the primary resources on the project and have served on over 15+ Tyler Tech EnerGov LMS procurement, implementation, and enhancement projects. 3. Local Orange County Project delivery and Focus The Park Consulting Group project team seeks to work at the City of Santa Ana City Hall location as much as possible throughout the project duration, PCG's office is located less than a 15-20 minute drive from the City Hall. Working frequently at the client site has been a successful approach for our past projects to ensure timely decision making, closer collaboration, and building trust more quickly. It also allows our team to seamlessly integrate with the City's project team and build a strong understanding of the City's processes, organization, and culture. 4. Continuity of Procurement to Implementation Services In choosing to have Park Consulting Group provide procurement services, it will benefit the City by providing continuity of knowledge and providing deep understanding of contract details (requirement, processes, etc.) to carry over into the implementation. PCG can provide additional implementation services, if requested by the City. Park Consulting Group will provide services for the City of Santa Ana's EnerGov LMS Procurement Project with the following proposed activities and deliverables: + Plan work effort and Identify stakeholders among leadership, staff, and constituents. • Kick-off with internal stakeholders and establish regular communication channels. • Establish procurement timeline and approach with milestones. + Provide overview of EnerGov LMS and local client project and system examples. • Support establishment of City's Procurement and Project Team. • Coordinate EnerGov LMS discussions with Tyler Tech Team to understand their LMS capabilities. • Support the development of the scope of services and contract review. • Support coordination of fit -gap workshops and project meetings. • Regular communication with City point-of-contact(s) and Tyler Tech Team, Park Consulting Group 6 1 P a g e