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enQuesta'"NewFeature List <br />Systems " <br />s Software <br />Feature <br />verso <br />Application <br />Functions and Benefits <br />Storage, Retrieval, and Delivery History for <br />5.0 <br />All <br />If a utility uses the enQuesta <br />enQuesta-Generated Documents <br />Document Designer tool to <br />create documents (Letters, Work <br />Orders, Bills), these documents <br />can now be viewed in PDF <br />Workflow o <br />format directly from the Inquiry <br />can Traddr iLetter Generaton <br />Portal — in context of the <br />Call TradargJLettar History <br />account being viewed. The <br />display includes details such as <br />ro complaint <br />Delivery Methods (E-mail, <br />complaNt History <br />Paper, Text), Delivery Dates, <br />Web6onnect Open service Reports. <br />and Statuses. In addition, the <br />Communication Prefuence History <br />CSR is able to resend the <br />documents directly from the <br />�pmmentoe als <br />Inquiry Portal interface. <br />.. omens smoa.m� N <br />-..... <br />:YwAM9v.. 906 ••.••. IXIti54Y9W3 '.m <br />6vhnlm laml�rs �® �« <br />v1 <br />j{I <br />24 Property of Systems and Software Inc <br />25D-129 <br />