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enQues ta m New Feature List <br />Systems v. <br />& Software <br />Feature <br />Version <br />APPII=a"on <br />Functions and Benefits <br />list to catch up viewing these <br />accounts in Inquiry. <br />- Screen Themes — Boldly <br />differentiated screen skins <br />are available to help users <br />more easily distinguish IVR- <br />initiated Inquiry records from <br />CSR-initiated records. <br />- Multi -Port Capability for <br />Use in Virtualized <br />Environments Such as <br />Citrix — If multiple users' <br />enQuesta sessions run off <br />the same server, sharing the <br />same server port is not <br />permitted by Windows. This <br />new feature allows you to <br />override the default port <br />automatically (using an <br />environment variable such <br />as the user's telephone <br />number) or manually for <br />each user. <br />- Enhanced Security — <br />Other workstations are <br />blocked from connecting to a <br />user's Screen Pop client. <br />Connections are local host <br />only. <br />NOTE: Additional services and <br />scoping are required for this <br />feature. Contact your sales <br />representative for details and <br />pricing. <br />Spell Check for Notepad <br />5.0 <br />All <br />enQuesta Notepad can be <br />optionally enhanced to provide <br />spell checking functionality. <br />NOTE: Additional services and <br />scoping are required for this <br />feature. Contact your sales <br />representative for details and <br />pricing. <br />Property of Systems & Software, Inc. 2 <br />5 d-f,,9l 23 <br />