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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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enQuesta'"NewFeature List <br />Systems <br />a Software <br />2. WORK FLOW <br />Standard Features <br />Feature <br />vPf51O" <br />Application <br />Functions and Benefits <br />FOS Operational Queue Viewer Enhancements <br />4.0 <br />All <br />The FOS Queue Viewer has <br />been enhanced to: <br />- Allow a user to view only <br />AM] related entries. This lets <br />you segregate AMI provi- <br />sioning errors from other <br />FOS operations errors. <br />- Display both the Account <br />Number from the Work <br />Order and the Work Order <br />Type. <br />Note: Interface must have been <br />purchased. <br />Work Order Origin Entry <br />4.1 <br />All <br />enQuesta now allows you to <br />record the context in which a <br />new work order is created <br />(customer visit, phone call, <br />,rder system - Meter Ord, <br />WebConnect service request, <br />order Year: 2012 order Humber: 36150 <br />e-mail, postal mail, etc.). A new <br />Entry Criteria SW <br />Enter Origin field to enable this <br />was added to the Work Order <br />orderrvpe t: soa QOO MOVE odim <br />Occur Type l: 0 a <br />Type file. <br />Account a: 0 C. O <br />Fes Cd O q <br />Scheduling Detail <br />View Appointment Origin: M <br />n Pee <br />Dd[25CIIetlnlBtl: Pbane Call a (P Time) `/ q <br />Web SA O� <br />Frnnl Time: EMaa E: Pl4 <br />Pazfal Mail <br />_.. Pub Gfmratvtl __ <br />Person B: rime-Ttru <br />last Issued by: "as t,: [-] <br />inquiry Qvidc Me <br />Notes'. <br />Active Code n status Code 11 <br />currant and new Un,we" <br />narwfer Current cepwit versus adfurd=(T/n) _-pTEl <br />Property of Systems & Software, Inc. 2 <br />5 d5f19" 33 <br />
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