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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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enQuesta'"NewFeature List <br />0 <br />S & Software <br />Feature <br />vc,so� <br />Application <br />Functions and Benefits <br />Enhanced Application Bump Ups <br />and Sewer <br />4.1 <br />All <br />enQuesta's Move In/Out process <br />C-MTR Record Management During <br />Account Setup <br />was previously enhanced to <br />(SETA) Work Orders <br />allow for the "Application Setup" <br />selection box to be suppressed. <br />That enhancement has now <br />been further enhanced to check <br />for any service that has ever <br />been billed at a premise, and —if <br />not all of those services are <br />E .a E • °___� <br />active for billing —the "Applica- <br />tion Setup" selection box will <br />always appear. This allows the <br />user to validate that these <br />-- - <br />services truly should be billed or <br />not billed before moving in the <br />,. <br />� a.Ewlmx.'uwwmnem w- ie nerae°o <br />new customer. The "Application <br />a• v ° ®® Ee <br />Setup" box now contains the <br />billing rate and active code of <br />that service (application), to help <br />LEI.LE`P <br />the user make the decision. <br />04 <br />�o <br />o°s 6m <br />The main reason for this <br />enhancement is to ensure <br />Sewer will bill (by eliminating <br />the unintentional loss of Sewer <br />a <br />® <br />C-MTR records), but it is also <br />og <br />useful for all kinds of services. <br />For Sewer C-MTR records <br />®m <br />added enQuesta now performs <br />added validations to ensure that <br />the billing information is created. <br />If there is a problem preventing <br />this, fatal error code messaging <br />has been improved to provide <br />a wP.°„Q m""mom <br />Fatal Ud2 D2,<rml;Da Ma,r <br />F�K ❑ <br />clearer corrective action descrip- <br />tions. For example, in some <br />" o .. <br />cases a work order may need to <br />0 <br />be changed on its Vital Informa- <br />I. ,�°„ o <br />lion screen to correct the <br />�e�r'°mero'co• 0 <br />problem. <br />9 ErtoVmL4an PMudom: <br />Benefit. These safeguards help <br />ensure that new accounts will bill <br />the proper services. <br />34 Property of Systems and Software Inc <br />25D-139 <br />
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