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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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- <br />GOALS & OBJECTIVES <br />Current & Historical <br />Through our integration with enQuesta, Capricorn can display your <br />O <br />Online Bill Presentment <br />customers exact bills, both forthe currentcycleand historical bills. <br />Flexible Payment Options <br />Through real-timeintegrationtoenQuestaandyourpaymentpro- <br />with Rea I -Time Integration <br />vider, Capricom offers a secure portal for all your desired payment <br />O <br />options. <br />Two years of history with <br />Ca prico rn's featu re- rich co n so m ption screen 5 wil I display two yea rs <br />graphing, comparison <br />in both graphical and textual formats. Comparison and download <br />O <br />& download capability <br />features are standard. <br />Granular Usage Data When integrated with your AMI solution, granular usage data is O <br />and Comparison Tools just a click away. Comparison abilities are also available for your <br />customers. <br />Notification Preferences Capricorn will take full use of enQuesta's notification engine, O <br />Management so your customers can decide how they receive Unitil's <br />communication. <br />Automated Requests The in cluded5mart Forms mod u I e provides for a host of automated fea- <br />Automated Q <br />lures, like starting service, online service requests and more. <br />Report Power Outages Capdcom's OMS Web Extensions module will provide deep integration O <br />and Receive Updates into your OMS. This includes outage notifications, outage reporting <br />formsand outage mapping capabilities. <br />
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