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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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Expertise. S&S has a history of project success when implementing Capricorn and <br />integrating it to enQuesta, but beyond that we also have a strong existing relationship <br />with the Customers team. Through the transition to Support after The Customers Go - <br />Live on enQuesta, we've mutually developed significant deployment and support rules <br />that help us both best manage The Customers solution under your very specific <br />business and auditing requirements. In utilizing Capricorn, Customers would be able to <br />continue to leverage the work both our organizations have done in this regard. <br />With a best -in -class offering, a value -driven price point and the existing close <br />relationship between S&S and Customers, Capricorn is by far the most attractive <br />solution for The Customers next step in customer self-service offerings. <br />Additional Information <br />As requested, S&S makes the following statements. S&S provides CIS and installation <br />services for enQuesta as our primary organizational focus. For competing products, we <br />do also offer the WebConnect self-service portal, which is being replaced at Customers. <br />S&S has no pending litigation and no bankruptcy or insolvency proceedings in the last <br />ten years. S&S has had no contract terminations of similar services prior to fulfillment in <br />the last five years. Neither S&S nor any individual who will perform the work has any <br />conflict of interest. <br />a <br />25D-270 <br />
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