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Below is a sample list of scope and deliverables. Final scope will be determined in <br />the eventual SOW. <br />Item & Requirements <br />Site Registration: <br />Ability for customers to register <br />for account access. An email <br />confirmation will be sent to <br />customers to validate their <br />registration request. A welcome <br />email will be sent after <br />confirmation. <br />Reset Password: <br />Ability for customers to reset <br />their forgotten password or <br />disabled login. <br />Forgot User Name: <br />Ability for customers to request <br />a forgotten user name. <br />Deliverable <br />Online <br />form for customer to enter: <br />o <br />User Name <br />o <br />Password <br />o <br />Security Question/Answer <br />o <br />Paperless billing opt -in <br />o <br />Email consent opt -in <br />o <br />First name/Last name <br />o <br />Email <br />o <br />Telephone <br />o <br />Mobile <br />o <br />Account Number <br />o <br />Mailing Address Zip <br />o <br />Google reCAPTCHA v2 <br />o <br />Accept Terms & Conditions <br />Email addresses will be allowed on multiple profiles. <br />o This affects Guest Access invites. <br />o If the email used on the invitation is not unique in the <br />Customer Portal then that Guest cannot be invited. <br />Accounts will be allowed on multiple login profiles. <br />Verification email template. <br />Online account welcome email template. <br />Online form for customer to enter email address. <br />Email template with encrypted link to reset password workflow <br />where customers will need to enter a response to their security <br />question. <br />Successful answers will allow customers to enter a new password <br />with a password strength indicator. <br />Online form for customers to enter account number and Mailing <br />Address Zip <br />Email template with user name reminder. <br />era <br />25D-298 <br />