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USER CONFERENCES/ USER GROUPS <br />Annual Customer Training Conference (formally known <br />as the User Forum). The admission fee per <br />attendee ranges between $950 - $1300 per person <br />USER GROUP ATTENDANCE <br />Each customer can have as many employees attend/participate <br />as they would like. S&S currently has two regional User Groups. <br />Groups typically meet in person annually <br />November 4 -6, 2020 <br />Las Vegas, NV I Caeser's Palace <br />PACIFIC USER GROUP: <br />Azuza, Redlands, Santa Ana, South Coast, Valencia, Ventura, Anaheim, Riverside, Merced, <br />Truckee Meadows, Spokane <br />REGIONAL USER GROUP: <br />Arlington, Atlanta, Augusta, Clarksville, DeKalb, El Paso, EPB, Greensboro, Irving, Mobile, Metro, <br />Montgomery, Akron, Central Arkansas Water, Detroit, Marquette, Milwaukee, Minneapolis, SEMCO, <br />Freeport, Nassau, Tupper Lake, Massena, Wolfeboro, Unitil, Lexington, South Bend <br />EXECUTIVE STEERING COMMITTEE <br />The intent of the Executive Steering Committee is to have Executive level (Director or delegate) representation (one <br />Executive per utility) from our customer base that will: <br />i. Provide advice, insight and assistance to S&S's direction <br />ii. Help S&S ensure our products and services meet the changing demands of the utility industry <br />iii. Ensure S&S is properly leveraging expertise and experience <br />iv. Ensure has the proper structure, processes and communication mechanisms to meet expectations <br />V. Assist in our mutual successes and a win -win solution <br />