55B - AA FOR RESO RELOCATION PLAN FOR WARNER AVE

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Every effort would be made to facilitate relocation arrangements and minimize hardship for displacees. The program objectives would be as follows: i. To fully inform eligible Project displacees of the nature of, and procedures for, obtaining relocation assistance and benefits; 2. To determine the needs of each displacee eligible for assistance; 3. To provide continuously updated referrals to potential replacement sites within a reasonable time prior to displacement and assure that no occupant is required to move without a minimum of 90 days written notice to vacate; 4. To provide assistance that does not result in different or separate treatment due to race, color, religion, national origin, sex, marital status or other arbitrary circumstances; 5. To supply information concerning federal and state programs and other governmental programs providing assistance to displaced persons; 6. To assist each eligible occupant to complete applications for benefits; 7. To make relocation benefit payments in accordance with the appropriate guidelines; 8. To inform all persons subject to displacement of City policies with regard to eviction and property management; and 9. To establish and maintain a formal grievance procedure for use by displaced persons seeking administrative review of City decisions with respect to relocation assistance. B. Relocation Advisory Assistance Paragon staff is available to assist the permanently displaced households and business with questions or concerns about relocation and/or assistance in relocating. Relocation staff is located at 566o Katella Avenue, Suite ioo, Cypress, CA 90630, with office hours from 8:oo a.m. to 5:00 p.m., and can be contacted at (714) 379-3376. A comprehensive relocation program, with technical and advisory assistance, would be provided to assist all persons being displaced as a consequence of the Project. Personal contact would be maintained with all individuals until the relocation process has been completed. As discussed previously, Paragon Partners Ltd has been retained by the City to assist in the administration of its relocation program. Paragon will work closely with City staff. City staff would provide final approvals, or otherwise, of all Paragon recommendations. Every reasonable effort would be made to ensure that the relocation of residents and businesses occurs with a minimum of delay and hardship. The following services will be provided: i. The remaining interviews with residents located in the Project area will be completed to gather information appropriate to the determination of needs and preferences regarding replacement of existing facilities; 2. A printed Informational Brochure (Exhibits E and F) will be provided in English or the displacee's language if subsequently be deemed necessary. Signed acknowledgements will be obtained to verify receipt of this material; 3. A database will be maintained of available residential units for sale and commercial space 12 55B-23