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information, he/she shall submit to the Contractor the direction in writing. 7.2.4 The Contractor's annual cost -benefit analysis report shall include an Executive Summary, a narrative describing the general findings based upon the data collected and recommendations for the City's consideration (see Exhibit _ Cost -Benefit Analysis Template). 8.0 Specialized Maintenance 8.1 Santa Ana Zoo Chemical Use - All pesticides and fertilizers must be approved as safe for the aninnals by the Zoo Manager or Zoo Veterinarian prior to their application at the Zoo. The Zoo Manager or their representative shall be informed prior to any application of chemicals/fertilizers on zoo property. Contraetor Resoonsitjggg 1.0 GENERAL CONDITIONS 1.1 Definitions- 1.1.1 "Director's Representative" shall mean the Executive Director of Parks, Recreation and Community Services designated representative(s). 1.1.2 "SAPRF" shall mean Santa Ana Park and Recreation Facilities. 1. L3 "Weed" shall mean any undesirable or misplaced plant. 1A.4 "Handscape" shall mean any resilient surface other than turf or planting beds, such as but not limited to curbs, gutters, sidewalks, decomposed pathways, asphalt pavement, mow strips, bollards, signs, grandstands, benches, picnic tables, drinking fountains, BBQ's, fencing, railing, Lire stops, etc. 1.1.5 "Integrated Pest Management" (IPM) shall mean any biological live pest control solution. I.1.6 "Organic" shall mean any non -synthetic product pest control solution. 1.1.7 "Synthetic" shall mean any non-IPM or organic pest control solution. 1.2 Scheduling of Work -The Contractor shall provide IPM/organic/synthetic pest control maintenance between the hours of 6:00 a.m. and 6:00 p.m., Monday through Friday. The schedule may be modified only with the Director's Representative consent. Landscape/grounds maintenance that generates excess noise cannot begin before 8:00 a.m. The Contractor shall establish schedules of "routine work" to be followed in the performance of this contract. In addition to the Contractor submitting the Monthly Park Maintenance Inspector's Inspection Schedule and other required monthly reports, the Contractor shall submit weekly schedules listing the work tasks, crew performing the task, and the projected hours to complete the task. The schedules shall be emailed to Director's Representative by Thursday at 4:00pm for the upcoming week. Any changes in scheduling shall be reported in writing 48 hours before the proposed change and must be approved by the Director's Representative. The schedule shall include clays of the week and what person/crew will be performing specific work in accordance with the specification. 1.3 Local Office - The Contractor shall maintain a physical office within the 714 area code (local office). The local office shall be open Monday through Friday 8:00 a.m. to 5:00 p.m. with a company representative present at all times. Answering services or inobile telephones will not be considered a local office. y City of Santa Ana RFP 19-094 Page 16