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enQuesta'"New Feature List <br />Systems <br />a Software <br />Feature <br />version <br />Application <br />Functions and Benefits <br />enQuesta Credit Refunds <br />5.0 <br />All <br />We have added substantial <br />functionality to Credit Refund <br />processes. enQuesta now <br />INACTIVE accounts INACTIVE or ACTIVE accounts with <br />supports the following business <br />with credit balances. orwithout credit balances. <br />requirements: <br />- Ability to have a grace <br />period between the last <br />Work Order 8710 <br />payment date and the <br />mOn9ne PbsNng's <br />issuance of a refund check <br />11-Credit Refund <br />- Ability to issue a credit <br />anaumm Canselednne <br />Areaeah Autamatlrally <br />refund regardless of the <br />la ket nda Aaiun Markedk)UPamonrm <br />balance due on the account <br />Peraad,;fire o oansAreAvailable: <br />in the event of a payment <br />I N..IGedahread <br />made in error <br />1 yaymea,la Enor <br />k oedn9afai"e <br />M.M iauatY <br />check Abilityto cut a for <br />I A.A.,.(- <br />an <br />k AayAmaaa,i[aa,aa(Aaa9e• <br />specified amount regardless <br />And/Or=snoeal,an,unit <br />of balance of account but <br />not to exceed the credit <br />balance on the account <br />CREDITREFUND <br />- Ability to automatically <br />RUN SHEET <br />generate security deposit <br />refunds as a credit to the <br />account based on pre- <br />defined rules <br />- Ability to issue a check for <br />CHECKWRITING <br />UPLOAD REFUND <br />any user -specified amount, <br />RUNSHEEI CHECKS <br />to anyone, and for any <br />reason (over charges, etc.) <br />regardless of the account <br />balance <br />Provide on-line reviews of <br />an active account prior to <br />a. <br />applying the refund <br />• - n3amc <br />me e �-wme <br />^ + I! S6 <br />i>'irvm <br />• a'Smm <br />wss re, nm.ama + S-4tr tl <br />L..1 <br />88 Property of Systems and Software Inc. <br />