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• Mercury thermometers, switches <br />• Fluorescent and compact fluorescent light bulbs <br />Contractor shall instruct Residential Curbside Service Unit Customers to leave the <br />materials on their door step or near their garage on the scheduled Collection date. <br />Assistance will be provided to disabled Customers. A receipt will be left for all materials <br />Collected per stop. <br />Contractor shall provide public education and outreach of this program through the <br />initial mailing, workshops, annual brochures/ mailings, the Santa Ana Green Quarterly <br />Newsletter, Contractor's webpage, and community events as described in Sections 5.3.3 <br />and 5.3.4. <br />Contractor shall provide this service at no additional charge. <br />4.2.14 Recycling Reward Program <br />On a quarterly basis, Contractor and City staff will choose four residences that have <br />placed uncontaminated Recycling out for Collection. Contractor shall provide a $25 gift <br />card, approved by the City, for the selected residences. <br />4.3 Commercial and Multi -Family Services <br />This section describes Service provided to Commercial Customers, and Multi -Family <br />Customers that are not Residential Curbside Service Units. <br />4.3.1 Commercial and Multi -Family Customer Refuse Collection <br />Contractor shall provide Bin Refuse Service to Multi -Family Premises Customers and <br />Commercial Customers. Contractor shall Collect and remove all Refuse that is placed in <br />Bins from the property of Customers receiving Bin Service, at least once per week and <br />more frequently if required to handle the waste generated at the Premises where the <br />Bins are located, or if requested by Customer. Minimum Container capacity <br />requirements are described in Section 16-37 of the City of Santa Ands Municipal Code. <br />Special consideration shall be given when determining the pickup areas to ensure that <br />the flow of traffic is not impeded. Repeated, reasonable public complaints about <br />unreasonable interference with traffic flows may constitute a default or violation of this <br />Agreement. <br />March 9, 2020 40 City of Santa Ana - DRAFT <br />60A-129 <br />