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4.7.1), Executive Director may permit any other licensed hauler to provide service if, but <br />only if, Contractor has not provided service within twenty-four (24) hours after <br />reasonable notification by Executive Director. <br />4.3.4 Temporary Bin Service <br />Contractor shall provide exclusive (as limited by Section 2.9) temporary Bin Service to <br />Customers upon request. Contractor must deliver a temporary Bin to a Customer <br />within two business days (excluding Saturday, Sunday or holidays listed in Section <br />4.7.1), if requested by 12:00 noon; otherwise delivery shall be no later than the second <br />day. Rates for temporary Bin Service are listed separately in the approved rate <br />schedule. <br />4.3.5 Commercial and Multi -Family Recycling <br />Contractor shall provide Source -Separated Recycling using Bins or Carts for <br />Commercial and Multi -Family Refuse Bin Customers requesting such service in <br />accordance with the approval rate schedule. <br />4.3.5.1 Site Visits, Education and Outreach <br />Commercial and Multi -Family Recycling Contractor will promote Commercial and <br />Multi -Family Recycling programs and assist the City in providing reports on <br />Customers' Recycling efforts. Contractor shall conduct the planned tasks, and <br />procedures contained in Exhibit 8 "AB 341, AB 1826, and SB 1383 Implementation <br />Plan," based on the schedule included in Exhibit 8. <br />Beginning July 1 of the first contract year, and annually thereafter, a Contractor <br />representative will contact, via in -person meetings, all Multi -Family and Commercial <br />Customers not subscribing to Recycling Collection service required under applicable <br />CalRecycle requirements. The Contractor representative shall assist customers with <br />selecting appropriate Containers and Container sizing, identifying acceptable <br />Recyclable Materials for Collection, and attempting to resolve any logistical detriments <br />to providing Recyclable Materials Collection service. Contractor shall provide a written <br />proposal to each AB 341 non -compliant Commercial and Multi -family Customer <br />annually. The proposal shall provide pricing for implementing Recycling service and <br />reducing, or'right-sizing', Refuse service to account for materials diverted through the <br />Contractor -provided Recycling program; a proposed start date for the implementation <br />March 9, 2020 42 City of Santa Ana - DRAFT <br />60A-131 <br />